01 · Strategy
Technology strategy & architecture
Digital maturity assessments, transformation roadmaps, AI strategy and governance frameworks that align technology with OEM and dealer priorities.
For equipment manufacturers in Europe
Governed AI for equipment OEMs in Europe.
We connect product, service and machine data and put AI agents to work for every dealer and technician — certified to ISO 27001 and ISO 42001, hosted in your EU cloud tenant, and compliant by design with the Data Act and Machinery Regulation. One team, from strategy to operations.
- Proven with a major OEM
- ISO 27001 & 42001 certified
- Hosted in your EU tenant
OEM data & AI layer
Governed
Compliant by design, across every market
- Product knowledgeMultilingual manuals and digital instructionsConnected
- Dealer & enterprise systemsERP, DMS and warranty across EU marketsConnected
- Machine dataData Act access requests and sharing APIsReady
- Governed AI agentsMultilingual technician and parts assistantsLive
EU tenant · Audit trail on
Technician assistant · Live
Hydraulic warning after filter change
Answered in German — cites the service manual and latest bulletin
Client story
Live with a North American equipment OEM
A governed AI layer connecting product, dealer and machine data across the network.
Read the storyCertifications
ISO 27001 and ISO 42001 certified
Independently audited certifications for information security and AI management.
View certificatesLeadership
Safety-critical engineering background
Team experience from Honeywell Aerospace and Imperial College London research.
Meet the team
What equipment OEMs in Europe are up against
New data and machinery rules, a soft market and dealers in every language.
Selling machinery in Europe now means meeting new obligations on machine data, software safety and AI — while margins are tight and dealer networks span dozens of countries, languages and systems.
12.09.2026
Data Act “access by design” applies to new connected machinery placed on the EU market
Source · EU Data Act, Regulation (EU) 2023/2854
20.01.2027
Machinery Regulation applies — software and AI become part of the machine safety assessment
Source · Machinery Regulation (EU) 2023/1230
−21
CEMA business climate index for European farm machinery, September 2026 (scale −100 to +100)
Source · CEMA Business Barometer via Terre-net, 2026
Data Act obligations
Users and third parties can now request machine data, and new connected products must make it accessible by design.
A governed data-access layer — user portals, sharing APIs and consent records, fully audited.
Machinery Regulation 2027
Software and AI now count toward machine safety, and digital instructions and software updates must be managed and traceable.
Digital instructions and software update records managed in one controlled platform.
Margin pressure in a soft market
European farm machinery sentiment is back in recession territory, and every euro of cost counts.
Automate warranty, claims and back-office work — take cost out without cutting service.
Dealers in dozens of languages
Each market has its own dealers, systems and language, so service knowledge rarely travels across borders.
Multilingual assistants that answer from one governed source, in each dealer’s language.
AI Act readiness
AI in products and dealer operations needs documented governance before the high-risk rules arrive in 2027–28.
An ISO 42001 AI management system, mapped to the AI Act and built into delivery.
The technician gap
Dealers across Europe struggle to recruit and train technicians for increasingly digital machines.
Technician assistants that answer from your manuals, bulletins and repair history — with citations.
Service portfolio
A dedicated service portfolio for equipment OEMs and dealer networks.
Start with the service or parts challenge that matters most. One accountable team connects your strategy, systems and data — then builds, governs and operates AI across the dealer network.
Strategy & architecture
Align technology, AI and governance with the OEM and dealer business before the first pilot begins.
02 · Strategy
Dealer & aftermarket strategy
Dealer and aftermarket strategy with a prioritised roadmap and business case that connects service, parts and machine data to measurable business outcomes.
Integration
Connect dealer and enterprise systems without replacing them, then build the governed data foundation that AI agents can trust.
03 · Integration
Dealer & enterprise integration
Connect ERP, DMS, warranty, CRM and parent-company systems across European markets without ripping them out — so governed AI can draw from the systems dealers already use.
04 · Data
Data Act–ready machine data
Telematics and product data in one governed foundation, with user access and data sharing built in for the EU Data Act.
Data governance
Enterprise governance frameworks, data quality, lineage and compliance capabilities that keep AI decisions explainable and accountable.
05 · Governance
Data governance & intelligence
Enterprise governance frameworks; data quality, lineage and lifecycle management; master data management and cataloguing. Define access policies and role-based controls, with governance dashboards, audit trails and compliance reporting for GDPR, CCPA and industry-specific requirements.
06 · Architecture
Solution architecture
Cloud design across AWS, Azure and GCP; data architecture and pipeline design; system integration planning; edge-to-cloud compute continuum.
Governed AI
Production-ready AI agents that connect knowledge, structured data and live telemetry under policy, access control and audit trail.
07 · Our specialty
Governed AI agents
Multilingual technician, parts and dealer-support assistants that answer from manuals, bulletins, warranty history and live machine data — under policy, with a full audit trail.
- Cited answers technicians can trust
- Separate access for OEM, dealer and customer
- Hosted in the EU, in your own cloud tenant
08 · Delivery
Implementation, delivery & operations
Custom AI/ML and agentic development; full-stack application development; DevOps & MLOps; managed services and continuous value realisation.
09 · Orchestration
Agent orchestration & controls
Connect knowledge/RAG, warehouses and lakes, SaaS/CRM systems including Salesforce, ERP and ITSM, and live telemetry/event streams. Enterprise authentication, WAF protection and role-based access support explainable, auditable actions, with configurable human escalation.
Adoption & operations
Roll out governed AI across the dealer network and keep it running with measurable value.
10 · People
Dealer enablement & adoption
Rollout, training and support across the dealer network, so new tools actually get used and value compounds over time.
11 · Run
Managed services & value realisation
SLA-backed operations, monitoring and continuous optimisation after go-live — with measurable value and capability transferred to the OEM.
The Insight Continuum
From what is happening now to what happens if: one continuum from real-time machine monitoring to predictive maintenance and prescriptive decisions.
- Now
- Next
- What if
Why FlowCore
Proven, certified and accountable — in one partner.
Founded by engineers from Honeywell Aerospace and Imperial College London, FlowCore brings safety-critical discipline to enterprise AI — for equipment manufacturers and the dealers who keep their machines running.
01 · Proven
Live with a major OEM
A governed AI layer in production for a leading North American equipment manufacturer, across product, dealer and machine data.
02 · Certified
Certified, not claimed
ISO 27001 for information security and ISO 42001 for AI management — independently audited, with certificates you can verify.
03 · Accountable
One team, strategy to run
Strategy, integration, AI and operations from the same team, so nothing stalls in the handoffs between vendors.
Client story · North American equipment OEM
One governed AI layer across product, dealer and machine data
A role-aware AI platform connecting product manuals, dealer portals and live telemetry, so dealers and specialists get one trusted answer in seconds instead of searching five systems.
Read the client storyHow we compare
| Capability | Large consultancies | Dealer AI tools | FlowCore |
|---|---|---|---|
| Built for equipment OEMs and dealers | Sometimes | Yes | Yes |
| Hosted in your EU tenant | Varies | Usually vendor-hosted | Always, in the EU |
| Covers OEM, dealers and customers | Yes | One dealer at a time | Yes |
| Certified AI management (ISO 42001) | Varies | Varies | Yes |
| Strategy through operations | Yes, at large-firm cost | Software only | Yes, at boutique speed |
| Accountable after go-live | Often exit after delivery | Vendor support only | Long-term partnership |
Outcomes
Outcomes your dealer network will feel.
We agree the KPIs before we start, baseline them in the assessment, and track them release by release.
Typical results
30–50%
lower labour cost
on repetitive, rules-based workflows automated by AI agents
20–40%
less operational drag
by eliminating data silos with governed data intelligence
25–35%
lower TCO
across infrastructure, maintenance and technical debt
What we measure in your dealer network
Increase
First-time fix rate
Technicians get the right answer — and the right part — on the first visit.
Decrease
Time to a technical answer
From searching manuals and calling the OEM to a cited answer in seconds.
Increase
Parts availability at dealers
Demand signals from machines and orders reach planning earlier.
Decrease
Warranty claim cycle time
Claims checked, routed and resolved with less manual handling.
Typical results. Actual outcomes depend on the workflow and the starting point. We baseline the KPIs in the assessment and track them release by release.
How we work
From roadmap to run, with value at every stage.
Low commitment at the start, compounding value after. Each stage ends with something your executives can see and measure — not just a slide deck.
01 · 2–4 weeks
Assess
Executive workshops, digital maturity audit, target architecture and a prioritised roadmap.
You get
Board-ready roadmap and business case
02 · 3–6 months
Prove
A fixed-price pilot with a handful of dealers on one high-impact use case — built to production standard.
You get
A live system in pilot dealers, with measured value
03 · 6–18 months
Scale
Roll out across the dealer network and extend to parts, warranty and machine data.
You get
Network-wide rollout on a governed data foundation
04 · Ongoing
Run
SLA-backed managed services, monitoring and continuous improvement.
You get
Compounding value and capability transferred
Commercial models
- Time & materials
- Fixed price
- Retainer
- Outcome-based
- Hybrid
A-grade security by design
Security that holds when your dealer network is the target.
Connected machines, dealer systems and AI agents widen the attack surface. We design security in from the first architecture decision, prove it with two ISO certifications, and support your Cyber Resilience Act and NIS2 obligations.
The threats equipment OEMs face
24 h
Since 11 September 2026, manufacturers must report actively exploited vulnerabilities under the Cyber Resilience Act. Fines reach €15M or 2.5% of turnover.
Source · EU Cyber Resilience Act, Art. 14
30%
of breaches now involve a third party — double the share a year earlier.
Source · Verizon DBIR 2025
44%
of breaches include ransomware. One attack on a tractor maker halted production in Germany and France.
Source · Verizon DBIR 2025; AGCO incident
#1
Prompt injection tops OWASP’s list of risks for AI applications — and agents that take actions raise the stakes.
Source · OWASP Top 10 for LLM applications
How we secure every deployment
Zero-trust access
Enterprise SSO, MFA and least-privilege roles for OEM, dealer and customer users.
Your tenant, your keys
Data stays in your EU cloud tenant, encrypted in transit and at rest. No credentials in code.
Protected edge
API gateway, WAF and rate limiting in front of every agent and integration.
AI guardrails
Prompt-injection defences, least-privilege agents and a supervision layer that checks every answer.
Human in the loop
Safety-critical guidance and high-impact actions need human approval.
Full audit trail
Every question, answer, data access and action is logged and reviewable.
Secure delivery
Threat modelling, code review, dependency scanning and penetration testing before go-live.
Monitoring & response
Continuous monitoring, alerting and incident playbooks that support CRA and NIS2 reporting.
Our certificates
EnlargeISO/IEC 27001:2022
Information Security Management
- Certificate no.
- 52574/174-359-SI
- Issued by
- CERTIND SA, accredited by RENAR
- Scope
- Software development and implementation
- Certified since
- 23 June 2025
- Current cycle ends
- 22 June 2028
- Annual visa until
- June 2027
View full certificateVerify with CERTIND ↗(opens in a new tab)
EnlargeISO/IEC 42001:2023
AI Management Systems
- Certificate no.
- 56607/125-359-IA
- Issued by
- CERTIND SA, accredited by RENAR
- Scope
- Software development and implementation
- Certified since
- 5 May 2026
- Current cycle ends
- 4 May 2029
- Annual visa until
- May 2027 and May 2028
View full certificateVerify with CERTIND ↗(opens in a new tab)
- ISO 27001 and ISO 42001 certified
- Supports Cyber Resilience Act vulnerability reporting
- Supports NIS2 risk-management measures
- GDPR-compliant processing, data hosted in the EU
- Built against the OWASP Top 10 for LLM applications
Who we work with
Built for equipment manufacturers and their dealers.
Manufacturers selling into Europe — including the European operations of North American, Japanese and Korean OEMs.
Agricultural equipment
Tractors, implements and harvest equipment
Compact construction
Excavators, track loaders and wheel loaders
Turf & outdoor power
Mowers, utility vehicles and handheld equipment
Engines & power systems
Industrial engines and power units
Material handling & utility
Forklifts, aerial and utility equipment
Dealer groups & distributors
Multi-store, multi-brand dealer operations
Leadership
Research depth, Fortune 100 discipline.
A team formed at the intersection of academic research and safety-critical industry — where reliability is not negotiable.
Zlatko Petrov
Chief Executive Officer
- Executive MBA, Hult International Business School
- MSc Embedded Systems Design, University of Lugano
- 10+ years at Honeywell Aerospace — Outstanding Engineer Award
- European Commission technical expert since 2008
Gabriel Figueiredo
Chief Technology Officer
- PhD Computing Science, Imperial College London
- Research associate, Custom Computing Research Group
- 40+ peer-reviewed papers and two co-authored books
- FPGA/GPU acceleration, HLS, cloud platforms and large-scale ML
Memberships
Part of Europe’s industrial technology ecosystem.
We contribute to the communities that shape intelligent systems in Europe and the business environment we work in.
Member
INSIDE Industry Association
The European technology platform for research, design and innovation in intelligent digital systems. More than 420 companies, universities and research institutes take part, including BMW, Volvo, Siemens, Infineon and Komatsu Forest.
inside-association.eu ↗(opens in a new tab)Member
BESCO — Bulgarian Entrepreneurs Association
A non-governmental organisation connecting entrepreneurs, investors, government and the innovation ecosystem, with the mission of making Bulgaria Europe’s preferred destination for entrepreneurs.
besco.bg ↗(opens in a new tab)
Events
Where we’ve met the industry.
We meet OEM, dealer and technology leaders in person. Here is where we have been recently, and how to meet us at the next event.
Past event
26–27 Oct 2026
The Tech Festival Canada
Toronto, Canada
- Discovery talks on AI pilots, data and governance
- Assessment workshops and fixed-price POCs
- Joint delivery partnerships
- Introductions via associations and hubs
Start with a conversation
Book a 45-minute discovery call.
We map your priorities, name the quick wins and tell you honestly where AI is not the answer. If there is a fit, the next step is a 2–4 week Data Act readiness assessment with a roadmap and business case.